PROGRAM MANAGER - PAYMENT TRANSFORMATION PROGRAM

Program Management: Led the highest prioritized program, ensuring regulatory compliance and ISO 20022 standardization. Developed new customer features while replacing system-critical infrastructure, upholding data integrity and operational stability.

Strategic Execution: Managed business strategies, product roadmaps and change management. Implemented new process frameworks and organizational support structures. Led the development of products, modernization of infrastructure and core banking integrations

Agile Scaling: Spearheaded organizational transformation and new workflows during Swedbank’s SAFe-transition. Ensured alignment and operational efficiency with 25+ cross-organizational agile teams delivering within different frameworks and a dozen portfolio Epics.

PROJECT MANAGER - SWEDISH PAYMENT TRANSFORMATION

Orchestrated end-to-end implementation of a new payment processing system, with complex deliveries from cross-functional teams working under different frameworks - while also handling multiple external vendors. Established new process framework and ensuring operational readiness, maintaning operational stability in existing infrastructure and products during implementation.

Agile Product Management - Payment Infrastructure

Agile Product Management (SAFe) for Swedbank Payment Infrastructure - handling domestic SEK, SEPA and International Payments spanning from batch payments, Instant payments (RIX-INST) as well as high-value payments (RIX-RTGS).

Managed product roadmap, budget and backlog for 12 agile teams. Directed complex, cross-functional stakeholder dialogues, covered requirement engineering and resolved critical bottlenecks in a complex multi-layered transformation.

Covering areas from Payment Order Management, Payment Processing as well as Payment Rails and Core Banking integrations. PKI and file connectivity / file communication towards both customer-facing side and SWIFTnet and SIAnet towards e.g. clearing houses and Riksbanken.

PROJECT MANAGER - PAYMENT MARKET

Project manager in an industry-wide initiative to align operational standards across the entire financial sector. Ensured the requirements of end customers were harmonized and met through international ISO 20022 standardization. 

Mitigated risks and ensured operational continuity for mission-critical financial services. Complex stakeholder management to ensure that critical infrastructure changes were successfully communicated and adopted by the entire market. 

The project included 100+ bank participants and reporting to C-level executives and a banking sector steering committee.

STRATEGIC CONSULTANT - PAYMENTS

Provided insights and foresight on global trends in instant payments, to support strategic planning for the CEO and board of GetSwish. Delivered analyses to inform executive-level decision-making and long-term strategic planning for the payment platform.

PROJECT Manager

Between the years of 2009-2014 I worked as an project manager. My biggest qualifications and experiences from these years is being Project Manager for several large scale events in e.g. Ericsson Globe Arena (with >12.000 visitors and coordinating with over 500 support staff) and multiple events in locations such as Hovet, Kungsträdgården and Stockholm Stadion. But also distributing webpages, infrastructure and databases for online streaming services.